31 Bukit Batok Crescent #01-24 The Splendour Singapore 658070
Singapore - Singapore - Singapore
Singapore - Singapore - Singapore
DESKRIPSI PEKERJAAN
Handle customer service hotline and provide the first level of support
Provide quality customer service to customers over the phone or email
Remain up-to-date with the latest information that impacts the delivery of service to the customers and provides accurate information promptly to customers, such as on FAQs and etc.
Handle escalated cases that do not fall within FAQs
Listen, probe and question in order to clarify and understand customer needs.
Follow-up on outstanding cases and perform call back to customers if necessary
Work as a team and ensure that the contact centre service level is met
Other ad hoc duties as assigned
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min. Qualification D3
- Min Experience Staff
LOKASI KERJA
Address
Singapore
GAMBARAN PERUSAHAAN
Konsultan
66771717
monday - saturday
-