Administrator (ADMINISTRATIVE EXECUTIVE)

(Staff)
50 Raffles Place #41-00 Singapore Land Tower Singapore 048623
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

Provide Hong Kong Office local support coverage during business hours and assist other regional Asia offices remotely Maintain and support the following: Microsoft Windows Client Operating Systems – Windows 7, 8, 10 Microsoft Windows Servers – 2008, 2012, 2016, 2019 Microsoft Office TCP/IP Services like DHCP, DNS, SMTP, SNMP Mobile Device Management soft codec A/V conference room systems Ownership of chronic technical issues and escalation towards specialized technical teams Contributing towards ‘follow the sun’ support model, working closely with global teams in US and EMEA Daily interaction with all internal stakeholders with regards to support issues Efficiently create and track issues within an incident-management system Identify infrastructure issues and resolve them Ability to perform multiple tasks and priorities based on workload with minimum supervision Leverages advanced troubleshooting and diagnostic skills to collect data, analyze them to resolve problems.
REQUIREMENT

ITIL, MCSA, MCDST, or CompTIA A+ certification At least 5 years’ hands-on support experience in a Windows 7/8/10 desktop administration or support role, preferably from a financial services institution with at least 100 PC’s Proficiency in developing and modifying scripts to automate tasks with PowerShell or VBScript Diverse troubleshooting skills to investigate system issues (event logs, GPResult, perfmon, process dumps) General understanding of Active Directory (GPO, OU, Groups) General network knowledge and troubleshooting (HTTP, DNS, DHCP protocols, TCP/IP stack with known ports and basic commands, SMTP, SNMP) Experience troubleshooting remotely (psexec, WMI, RPC) Excellent interpersonal/ customer service skills Knowledge of desktop PC hardware and components Experience with virtualization technologies: VMware, Hyper-V Background in Enterprise management and experience working with System Center Control Manager (SCCM and/or SMS), Windows enterprise technologies, DFS, IIS, SQL Server, Microsoft Exchange, Skype for Business Cisco Certified Network Associate (CCNA) Application Packaging using Windows Installer (.MSI) and SMS Installer Must have strong end user support experience Must have excellent customer focus skills Ability to confidently communicate well at all stakeholder levels (technical contacts, members, traders, executive team etc.) Must be a team player with ability and interest in participating in new projects and helping other departments within the company Motivated self-starter, with a roll-up sleeves attitude who takes ownership of their responsibilities and sees things through to the end Good prioritization and time management Must be flexible in relation to working hours Positive approach Excellent organizational skills

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Address

Hong Kong

GAMBARAN PERUSAHAAN

-

https://www.liquidnet.com/

20-50

Formal

English

Keuangan/Bank

8665478434

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan 50 Raffles Place #41-00 Singapore Land Tower Singapore 048623