Interacting with customers by phone, email, live chat and in person in a friendly, supportive and efficient way.
Co-ordinate on enquiries and processing of orders.
Processing customer returns.
Manage and resolve issues and complaints with high quality resolution
Keeping/Filing of customers email interaction, quotations, delivery orders and invoices.
Maintain a positive, empathetic and professional attitude in all customer interactions.
Bachelor degree holder.
One to three years experience in the similar position.
Good telephone etiquette and verbal skills.
Manage time efficiently to deal with multiple type of tasks
Must be computer savvy and proficient in Microsoft Words/Excel and outlook.
A strong team player.
- Umur -
- Min. Qualification S1/D4
- Min Experience Staff