Customer Service Grey Anderson Limited Hong Kong (Hong Kong)

Responsible for working as an ambassador to meet and greet tourist shoppers at the Customer Care Centre as well as providing quality customer services. Assist in supporting various marketing and promotional activities.

sekitar 4 tahun lalu

Customer Service Sutherland Global Services Dubai (Dubai)

High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred

sekitar 4 tahun lalu

Customer Service Webhelp APAC Kuala Lumpur (Kuala Lumpur)

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution. Follow communication procedures, guidelines and policies. Resolve customer complaints via phone, live chat and email. Maintaining a positive, empathetic and professional attitude toward customers at all times. Ensure customer satisfaction and provide professional customer support.

sekitar 4 tahun lalu

Customer Service Deliveroo Singapore Pte. Ltd. Hong Kong (Hong Kong)

Monitoring orders placed via Deliveroo up to completion. Liaising with different teams to ensure orders run smoothly. Providing feedback to relevant teams to help improve our customer experience. Responding to customer requests via telecommunications. Investigating and resolving customer complaints and queries

sekitar 4 tahun lalu

Customer Service Bupa (Asia) Limited Hong Kong (Hong Kong)

Handle inbound enquiries and provide extra-ordinary service to our customers in a professional and timely manner Address members’ enquiries effectively and maintain satisfactory quality of customer service Make appropriate recommendations to meet customers’ expectation Maintain relationship with our members through courtesy calls to maximize the level of satisfaction Provide, collect and manage customer data in full compliance to Bupa internal policies Escalate enquiries when necessary in line with internal guidelines To be considered for this role, you should ideally have F.7 or above level qualification, satisfying the Insurance Authority insurance intermediaries licensing requirements (i.e. HKCEE 5 passes, including Chinese/English & Mathematics) 1 to 2 years’ relevant experience in a call center environment, preferably healthcare/insurance related A desire to develop a career in customer service To be committed to provide a high standard of service to our members The right attitude with a passion to serve Excellent communication and listening skills Fluency in written and spoken Cantonese and English Good command of Mandarin would be an advantage Hands on PC skills in MS Office and Chinese Word Processing

sekitar 4 tahun lalu

Customer Service Wan Hai Lines (HK) Ltd. Hong Kong (Hong Kong)

Handling customer enquiryservices and sales backup support Communicating cooperating with overseas offices Monitoring shipment booking Preparing reports performing general clerical duties

sekitar 4 tahun lalu

Customer Service Transcendent Business Services Pte Ltd Singapore (Singapore)

Process orders Ensure each orders are meeting their targeted delivery date Prepare shipping documents for delivery Liaise with external logistics agents for vessel space booking and ensure the said dates are met Keeping customer inform of both orders and shipment status Submit complete shipment documents to Finance department in a timely manner Any other ad-hoc tasks assigned by Superior

sekitar 4 tahun lalu

Customer Service Secure Parking Singapore Pte. Ltd. Singapore (Singapore)

Handling of incoming & outgoing calls, queries, feedback & complaints in a professional manner. Efficient monitoring of CCTV footages Administrative works with Microsoft office knowledge

sekitar 4 tahun lalu

Customer Service Grey Anderson Limited Hong Kong (Hong Kong)

Responsible for working as an ambassador to meet and greet tourist shoppers at the Customer Care Centre as well as providing quality customer services. Assist in supporting various marketing and promotional activities.

sekitar 4 tahun lalu

Customer Service Arrow Electronics Asia (s) Pte Ltd Taipei (Northern Taiwan)

Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.

sekitar 4 tahun lalu