Cari Pekerjaan

Hasil Pencarian

  • Customer Service Avnet Manila (Luzon)

    May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers. Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws. Maintains and updates electronic and/or hard copy records as required. Other duties as assigned.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 5 bulan lalu
  • Customer Service Sykes Philippines Manila (Luzon)

    Competitive Salary Package HMO for you and your qualified dependents Accident and Life Insurance Night Differentials Paid vacation and sick leaves Non-taxable Allowance 13th Month Pay Plus other incentives* Supportive work environment Encouraging mentors Handle inbound and outbound customer contacts Provide information to customers inquiry in relation to products and services including, but not limited to billing and rate plan, customer retention, data product and service and addition of new line of service Answer queries and support in troubleshooting and technical problems

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Al-Futtaim Dubai (Dubai)

    Achieve group revenue target for daily, weekly and monthly rentals – for the branch. Should maintain counter as per Hertz International Standards. Image audit and operational audit. Ensure that all documentation and system accuracy is maintained and relevant documents are obtained at the time of checkout and scanned clearly into the system. Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner. Manage the 5*5 / action items on a daily basis and rectify the errors without delay during the shift. Manage the pre check ins daily and ensure that closing of rental is done without delay. Justification of unclosed rentals. Manage the fleet availability at the branch at all times, especially while the branch supervisor is not available, to ensure walk-in targets are achieved Shift Handover : Ensure shift closing is done as per set standards and that there no variances. Vehicle inventory, manual docs, cash etc., are properly handed over and acknowledged. To settle any variances within 24 hours.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Representative FIS Global Manila (Luzon)

    Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department. • Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries. • Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems. • When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge. • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. • Updates customer information and ensures accurate entry of contact information. • Meets standards of job, such as quality standards, adherence to schedule and average handle time. • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. • Other related duties assigned as needed

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Riyadh Aqiqah Tangerang (Banten)

    Membantu meningkatkan closing rate Customer Service, membantu menangani keluhan

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service CMACGM Singapore (Singapore)

    Exception handling, problem resolution and continuous improvement. Meet all turn times as required to ensure high customer satisfaction level. Lead service owner in vessel space management, supporting the Sales team in maximizing utilization. Expediently handles all telephone bookings including shipment, freight and other enquiries. Work with various departments, including shared services centres to promptly resolve customer needs and issues to meet/exceed service deliveries. Attend to customer’s requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling and depot cleaning/washing issues. Handle DG, OOG, UDAB and DECK stowage requirements. Handle re-export, return cargo, DIT, Diversion, Switch BL, Service recoveries, Transshipment declaration, change of Operator code and Inter gateway, Portnet releases requests. Prepare/fax NOAs, BLs, inbound DG/OOG advices, and vessel schedule changes, roll-over and misconnection advices to customers.

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Floorworld.com Dubai (Dubai)

    We are looking for an experienced Customer Service Coordinator who will work within our Operations/After Sales department. Responsibilities include but not limited to: • Ensure that all post installation queries, complaints and maintenance issues are dealt with in a timely and professional manner. • Be the main point of contact for our clients for all after sales issues with the ability to report and escalate to management as needed • Conduct post rectification phone calls to ensure the clients are 100% satisfied • Ensure that Floorworld's reputation for customer service and after sales care is of the highest possible standards at all times. • Being proactive in seeking positive feedback from clients, helping gain positive reviews across all of our social media channels to boost the company’s online profile • Contact clients from completed projects and seek permission for Floorworld's inhouse photographer to conduct photoshoots for social media and promotional content

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Care Representative Qiagen Singapore Pte. Ltd. Manila (Luzon)

    Processes sales orders in SAP software for QIAGEN products from customer Purchase Orders that may be submitted by phone, FAX, email, or other eCommerce channels. Invoice customers based upon product list prices and customer pricing from sales generated quotes located in QIAGEN’s CRM software. Require to file completed orders. Provides phone and email support to both customers and Sales team on all questions of moderate scope related to order status, quotations, shipping dates, and billings. Logging all order and logistics complaints from customers. Follow the QIAGEN’s Global Revenue Recognition Policy. Liaise with the RIOM team to monitor stock level and/or inventory status Coordinate with respective sales representatives on customer enquiries to maintain high levels of customer satisfaction Other duties may be required as assigned

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Toll Group Taipei (Northern Taiwan)

    Responsible for the communication control and assessment activities of multiple customers and ensure that customer needs are met and report status to the boss and customers from time to time Develop personal manpower planning and work responsibilities, and manage them on their own Must have good communication skills and be able to coordinate operations between customers and warehouses Implement firm company policies Assist business personnel to confirm internal and external reports and related laws and regulations Production and analysis of various warehouse and business-related management forms, effectively strengthening the implementation of internal audit and internal control operations Review customer satisfaction and report upwards. If customer satisfaction is low, you need to find out the problem and propose a solution WMS/TMS/customer service system/customer system operation Handling of customer complaints Other matters assigned by the supervisor

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu
  • Customer Service Administrator CPL Aromas Dubai (Dubai)

    Enter sales orders onto the AX system Daily Orders for Planning (CTP'd as per production capacity, dispatch date or client requirement) Responding to clients in a timely, professional and satisfactory manner Coordinate with various department like overseas production, sales team/ sales coordinators and shipping department to ensure customer orders are executed smoothly Keeping the customers informed on the status of their orders – changes to arrival date, raw material delays or shipping delays etc... Raise customer complaints as and when required. Adhere to group and local health, safety, environmental & quality procedures Supporting other CPL divisions in case of CS absence to ensure smooth functioning of the day to day business Providing training for new CS team member across the CPL Group Adhere to the company's health, safety, quality and environmental policies. Perform additional duties as directed by the Line Manager

    CUSTOMER SERVICE / CUSTOMER SERVICE - GENERAL

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    sekitar 6 bulan lalu