IT Technical Support PT. Wahana Duta Jaya Rucika Surabaya (Jawa Timur)

Bertindak sebagai 1st level support untuk layanan IT yang digunakan. Memeriksa dan memastikan komputer (PC & Laptop), temasuk Operating System dan aplikasi yang ada di dalamnya dapat berfungsi dan bisa digunakan dengan baik dan terhubung ke jaringan perusahaan. Mampu bekerja dengan analisis cepat dan tepat saat ada keluhan dari users mengenai penggunaan perangkat komputer, printer, dll. Paham mengenai komponen hardware komputer dan dapat merakitnya serta melakukan perbaikan (troubleshooting). Mampu membuat atau merangkai (cremping) kabel data UTP jaringan. Paham dan bisa menguasai dasar sistem operasi Microsoft Windows & Linux. Mendokumentasikan laporan permintaan dukungan teknis, penyebab & solusi. Berkoordinasi dengan tim terkait untuk kendala yang terjadi di aplikasi spesifik & jaringan tingkat lanjut. Melakukan administrasi pengadaan barang & jasa, terkait kebutuhan IT, termasuk koordinasi dengan tim terkait dari departemen lain (Pembelian, Gudang, Keuangan) dan pihak penyedia barang & jasa.

sekitar 2 tahun lalu

IT Technical Support Officer PT. Wahana Duta Jaya Rucika Surabaya (Jawa Timur)

Bertindak sebagai 1st level support untuk layanan IT yang digunakan. Memeriksa dan memastikan komputer (PC & Laptop), temasuk Operating System dan aplikasi yang ada di dalamnya dapat berfungsi dan bisa digunakan dengan baik dan terhubung ke jaringan perusahaan. Mampu bekerja dengan analisis cepat dan tepat saat ada keluhan dari users mengenai penggunaan perangkat komputer, printer, dll. Paham mengenai komponen hardware komputer dan dapat merakitnya serta melakukan perbaikan (troubleshooting). Mampu membuat atau merangkai (cremping) kabel data UTP jaringan. Paham dan bisa menguasai dasar sistem operasi Microsoft Windows & Linux. Mendokumentasikan laporan permintaan dukungan teknis, penyebab & solusi. Berkoordinasi dengan tim terkait untuk kendala yang terjadi di aplikasi spesifik & jaringan tingkat lanjut. Melakukan administrasi pengadaan barang & jasa, terkait kebutuhan IT, termasuk koordinasi dengan tim terkait dari departemen lain (Pembelian, Gudang, Keuangan) dan pihak penyedia barang & jasa.

sekitar 2 tahun lalu

IT Helpdesk Support PT. Farpoint Prima (Gunung Sewu Group) Jakarta Pusat (Jakarta)

Respond and provide resolution to service request or incident within agreed SLA for jobs related to Helpdesk such as installs, modifies, and repairs computer/notebook hardware and software; and installs peripherals for users Responsible for maintaining a fluid and well organized inventory and storage system for all IT hardware Work collaboratively with team members to achieve goals, whilst maintaining responsibilities and commitment

sekitar 2 tahun lalu

IT Support PT. Immobi Solusi Prima Jakarta Selatan (Jakarta)

Handling as L1 Team to handle and monitor system. Fast response and Handling every case by Ticketing System, WA group and Email. Monitor and maintain application system. Coordinate with internal and external team to resolved issue. Have knowledge and familiar with Linux. Able to work as a team and support 24 x 7 ( 3 shift ).

sekitar 2 tahun lalu

Helpdesk Support PwC Indonesia Jakarta Selatan (Jakarta)

You will be first point of contact for all requests, queries and issues (faults or problems) concerning PwC Indonesia provided IT facilities and services. You will be part of a team responsible for the day to day support for PwC Indonesia staffs and partners. In this role, you’ll have a chance to interact with various kind of users in PwC and provide the best solution for them.

sekitar 2 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 2 tahun lalu

IT Support PT. Lippo Malls Indonesia Tangerang (Banten)

Monitor IT infrastructure support (hardware and equipment), including preventive maintenance (anti virus protection, warranty renewal), trouble shooting (PCs and LAN), servers and communication lines (PABX), in order to ensure IT infrastructures in all offices are working properly and effectively. Monitor IT system support, including software installation, maintenance (licensed renewal) and trouble shooting, in order to ensure systems in all offices are working properly and effectively. Monitor support on user management, filing and data management (user ID’s and passwords, data backup and protection), in order to ensure all systems and data are working within security standards. Perform an existing system administrator.

sekitar 2 tahun lalu

IT Support Specialist PT. Nayue Kosmetik Indonesia Jakarta Utara (Jakarta)

Responsible for IT infrastructure and management system. Prepare and troubleshoot for all IT system (hardware and software). Handle facilities such as Printer, PABX, Network, etc.

sekitar 2 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 2 tahun lalu

IT Support PT. Delisari Nusantara Jakarta Utara (Jakarta)

Bertanggung jawab melakukan instalasi, setup dan konfigurasi perangkat IT (Hardware, Network, Software, Peralatan IT lainnya) serta mendokumentasikannya Bertanggung jawab untuk troubleshooting dan maintenance perangkat IT (Hardware, Network, Software danPeralatan IT lainnya) Bertanggung jawab untuk pengembangan OS, Hardwareare atau peralatan lainnya Bertanggung jawab terhadap peralatan karyawan lainnya (fotocopy User dll)

sekitar 2 tahun lalu