IT Support PT. FPT Software Indonesia Jakarta Selatan (Jakarta)

Deploy & support several Linux or windows servers running on VM / on premise and cloud server, (AWS & Giobiznet Cloud), minimal AWS Support several infrastructure devices, Printer/share printer, Desktop/laptop/MacBook, Install windows/software, Hardening laptop for new employee, Maintain server absence/IP Phone/ CCTV Office, file sharing, WIFI Support Email, TMS & other applications for users and new employee Order new laptop and other devices IT infrastructure Coordinate with vendors & clients with good communication Troubleshoot Link down/ slow connection & vpn connection when not establish Scale and optimize a variety of MySQL and PostgreSQL databases, web servers, Odoo and CodeIgniter framework Define and set processes to identify performance issue Manage robust monitoring and alerting using Zabbix / webmin Order & manage SSL & domain on due date - Managing & documenting monthly/weekly all infrastructure devices

sekitar 2 tahun lalu

IT Support PT. Stanford Teknologi Indonesia Jakarta (Jakarta)

Installation, configuration and maintenance of hardware (Hardware POS), software, systems, networks. Repair and replace equipment as needed. Ensuring antivirus on all computers users. Perform routine physical and software maintenance for all devices (PCs, laptops and printers) Have knowledge about software and supporting hardware. Have good knowledge about networking. Configure, Monitoring, and Troubleshoot LAN, WAN, and hardware Ensure all infrastucture use in daily operations are in available and reliable condition

sekitar 2 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 2 tahun lalu

Helpdesk Officer PT. Profesional Telekomunikasi Indonesia Jakarta (Jakarta)

Obtains client information by answering telephone calls and emails; interviewing clients; verifying information including monitoring Client Application (Ineom) *)Responsible to create/register Trouble Tickets are correct and responded within SLA time frame and dispatch each TT to the right department and monitor/control Trouble Tickets progress related works implementation on site Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. Ensure all Trouble ticket handled and the third parties within SLA (record each TT starting from Open TT until Closed TT) Monitoring GPS PLN Application related electrician issue Addressed the problems and request by transmitting information or providing solution to third parties Perform Daily Report related tasks to Superior Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures Control the Site access by using Electronic Smart Key Application Analyze all the TT's received before release with checking SLA/MLA each clients and address to third parties Review and analyze the quality of works from third parties related to evidence TT's closing

sekitar 2 tahun lalu

IT Support PT. Duta Anggada Realty Jakarta Selatan (Jakarta)

1. Menginstal dan mengonfigurasi hardware, software, sistem, Network, printer, dan scanner 2. Memantau dan memelihara sistem dan jaringan komputer 3. Menanggapi masalah dan permintaan user secara tepat waktu 4. Menyiapkan akun untuk pengguna baru 5. Memperbaiki dan mengganti peralatan yang diperlukan 6. Menguasai Microsoft Office seperti Word, Excel, Power Point

sekitar 2 tahun lalu

IT Support PT. Akseleran Keuangan Inklusif Indonesia Jakarta (Jakarta)

Monitor and maintain computer systems and network infrastructure Provide technical support by ensuring the network runs smoothly, Install and configure computer hardware, software, systems, networks, printers, and scanners. Setting up email accounts for employees. Perform backup and restore database from the server. Resolve technical issues.

sekitar 2 tahun lalu

IT Helpdesk Support 5 PT. Metrodata electronics, Tbk Jakarta Barat (Jakarta)

Ensures the standard application on IT end user devices (PC, Notebook) are up to date. Performing applications update. Ensure that the checking checklist has been carried out properly Provide daily report

sekitar 2 tahun lalu

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

sekitar 2 tahun lalu

IT Support PT. Bank Permata, Tbk Medan (Sumatera Utara)

§ Menanggapi permintaan bantuan teknis secara langsung, melalui telepon/whatsapp, email maupun aplikasi tiket. § Melakukan monitoring dan memilihara endpoint technology yang meliputi PC/Laptop (IPAD, Macbook, Imac),perangkat printer, perangkat telepon. § Memastikan endpoint technology mendapatkan setting policy standard dan memastikan anti virus update. § Melakukan monitoring dan memilihara LAN, cabling dan ruang komunikasi § Melakukan kunjungan ke cabang-cabang untuk memastikan infrastructure berjalan dengan baik dan menjalin hubungan baik dengan user cabang. § Membantu melakukan follow-up dan eskalasi ke bagian terkait atas permasalahan yang terjadi dicabang secara cepat dan tepat seperti permasalahan link komunikasi, aplikasi. § Memberikan dukungan project implementasi perubahan infrastructure cabang § Memberikan dukungan pembukaan cabang, model branch. § Memberikan Solusi yang efektif dan efesiensi dalam masalah yang mendesak dari operasional cabang sehari hari. § Memelihara, menjaga, mencatat barang-barang inventaris IT di cabang.

sekitar 2 tahun lalu

IT SUPPORT PT. Unicorn Tosan Perkasa Bandung (Jawa Barat)

Bertanggung jawab untuk memastikan jaringan komputer di dalam perusahaan beroperasi dengan baik, aman dan optimal. Melakukan instalasi, troubleshooting & maintenance untuk jaringan dan perangkat user. Melakukan manajemen aset IT dan perangkat terkait lainnya. Melakukan backup data user dan konfigurasi perangkat. Memastikan ketersediaan kebutuhan IT untuk mendukung kegiatan operasional perusahaan. Mensupport kebutuhan IT untuk Head Office maupun Site Project. Melakukan administrasi, dokumentasi dan pelaporan kegiatan IT.

sekitar 2 tahun lalu