Customer Service (CUSTOMER SERVICE - GENERAL)

(Staff)
PT. Maersk Line
Menara Batavia 15th Floor, Jl. K.H. Mas Mansyur No.Kav. 126, Jakarta 10220, Indonesia
Jakarta - Jakarta - Indonesia
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Encompassing the entire export process and practices for MCC Transport’s Intra Asia shipments. in MCC Transport’s Global Customer Service System(GCSS) for creating bookings and transport documents. in PSA’s Portnet system. Be updated with MCC’s service scopes, service patterns, acceptance policies, booking and documentation systems processes so to fully assist customers in selecting the right product for their export needs. Perform (pre & post) vessel reconciliation tasks between GCSS and Portnet systems. Fully understand our customers’ business drivers, needs and requirements to enable high customer satisfaction and experience when interacting with customers.
REQUIREMENT

The incumbent should possess a Degree (in any discipline) with 2 years of Customer Service experience being preferred. You should have the desire and ability to take ownership and deliver what we promise to our customers. You need to have an ambition to do a superior job and have the ability to work under pressure. It is essential that you have a sense of urgency in everything you do. You should also be proactive and have initiative. Having an outstanding attention to details, well-organized, efficient and effective is essential for the role. You will need to be a good team player, with strong interpersonal and communication skill who appreciates teamwork.

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.maerskline.com/countries/indonesia

250-500

Formal

Indonesian

Logistik/Transportasi

02130065444

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Menara Batavia 15th Floor, Jl. K.H. Mas Mansyur No.Kav. 126, Jakarta 10220, Indonesia