Customer Experience (CUSTOMER SERVICE - GENERAL)

(Staff)
#14-06, SingPost Centre, 10 Eunos Rd 8, Singapore 408600
Singapore - Singapore - Singapore

DESKRIPSI PEKERJAAN

Acting as initial contact to customers who wish to travel with Delta Air Lines and our Skyteam partners, you will provide superior service and an outstanding first impression to all customers. You are expected to ascertain customer's needs and respond in such a way as to exceed the customer's expectations and communicate the Delta brand. The suitable candidate is expected to perform all jobs related to effective customer service including receiving and making outbound calls to our passengers regarding their flight arrangements with our airline.
REQUIREMENT

Minimum GCE "O" Level Communicate well with a high standard of English language. Provide clear, pleasant and courteous phone & written communication with proper use of grammar, tone, and pronunciation in English. (to liaise with English speaking customers) Able to handle multiple tasks and attention to detail. Desire to learn and apply specific sales training techniques to generate revenue. Able to work all shifts, including night shift as well as on weekends and public holidays. Administratively meticulous and performance driven. Provide support to the contact center with regards to passenger's tickets, special request, and airport assistance for our internal and external customers. Strong interpersonal, communication, and computer application skills. Ability to work in a team with a diverse culture. Must have authorization to work in Singapore.

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification SMA/SMK
  • Min Experience Staff

LOKASI KERJA

Alamat

Singapore

GAMBARAN PERUSAHAAN

-

https://www.delta.com/

100-250

Formal

Indonesian

Penerbangan

6563363371

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan #14-06, SingPost Centre, 10 Eunos Rd 8, Singapore 408600