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Customer Service

CUSTOMER SERVICE (Staff)
12500 TI Boulevard Dallas, Texas 75243 USA
Texas City - Texas -

DESKRIPSI PEKERJAAN

Eliminate barriers to achieving revenue plans by driving optimal backlog coverage, in close partnership with the customer, Business Unit F&O, and Field Sales Define and implement strategies to eliminate Backlog vs. Shipment variance and ESD vs. CRD gaps across assigned accounts Gather customer supply chain intelligence; utilize with Business Unit F&O to assist business forecasting and anticipate disruptions Ensure backlog coverage while validating backlog integrity Analyze backlog vs. shipment variance and CRD vs. ESD gaps to identify root causes; define and implement strategies to eliminate future variance and prevent gaps Build a strong business relationship with the supply chain community at each account, and develop an in depth knowledge of the customer’s procurement methodologies Identify weaknesses in supply chain for each customer; determine and implement optimal supply chain solution for each site/program/device Understand customer’s end business markets, utilizing this knowledge to assist business forecasting and anticipate disruptions Increase customer satisfaction by acting as a customer advocate within TI in support of supply chain scorecard metrics and initiatives Monitor and enforce TI terms and conditions including change order windows, forecast liability, and inventory freshness Identify and implement process efficiency improvements to decrease Customer Service Operations workload
REQUIREMENT

Bachelor’s degree in Industrial Engineering, Supply Chain management, Finance, Accounting or other business related field XX years’ experience internally and externally Strong verbal and written communication skills Ability to quickly ramp on new tools and processes Demonstrated strong analytical and problem solving skills Ability to work in teams and collaborate effectively with people in different functions Ability to take the initiative and drive for results Strong time management skills that enable on-time project delivery Ability to work effectively in an interrupt-driven, fast-paced and rapidly changing environment Demonstrated ability to build strong, influential relationships Strong interpersonal skills

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Taipei

GAMBARAN PERUSAHAAN

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http://www.ti.com/

Formal

Indonesian

Manufaktur

9729952011

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FOTO PERUSAHAAN

Lokasi Perusahaan 12500 TI Boulevard Dallas, Texas 75243 USA