Associate, Customer Contact (SALES AGENT(OTHER FINANCIAL SERVICES))
(Less than 1 year experience/Fresh Grad)
Hong Kong
- - Indonesia
- - Indonesia
DESKRIPSI PEKERJAAN
To attend to inbound calls according to the Standard Operating Procedure in resolving and providing solution to customers enquiries/requests in more effective and efficient way, this includes back end administration processing
To liaise effectively with other members of Call Centre, other departments and business partners to resolve enquiries/requests, where applicable.
To coordinate closely with unit leaders/management in managing individual call time and volume (i.e. AUX, ACW and what deems appropriate) and act appropriately to achieve the service targets.
To participate in training so as to ensure continuous enhancement of skills and knowledge to deliver quality service.
To promote/cross-sell the company’s product and services pro-actively when opportunity arises.
Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
REQUIREMENT
DETAIL LOWONGAN
- Umur -
- Min. Qualification D3
- Min Experience Less than 1 year experience/Fresh Grad
LOKASI KERJA
Alamat
Kuala Lumpur