Technical Support (IT SUPPORT/HELPDESK)

(Less than 1 year experience/Fresh Grad)
IDR 2,500,000 - 4,500,000
Semarang
Semarang - Jawa Tengah - Indonesia

DESKRIPSI PEKERJAAN

Specifically responsible for installation, configuration, training and project management for the Raptor product suite (hardware & software) & associated interfaces. Provide pre sales support to the local sales team when required. Specifically responsible for the 1st level support & and education of Raptor POS Responsible for 1st level support of your product suite to the customer. Responsible for the tracking and management of all support calls. Work with the customers to ensure that contractual service expectations are exceeded. Work with the support teams to ensure service level requirements are exceeded. Liaise with subject matter experts in the regional office on client requests for enhancements & development. Responsible in local quality assurance of new product/ or version releases prior to distribution in your region. Duties will include travel, shift work and weekends. Have own transport (motorcycle) Driver License
REQUIREMENT

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Semarang

GAMBARAN PERUSAHAAN

-

Komputer/TI

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan Semarang