Customer Service (CUSTOMER SERVICE - GENERAL)

(Less than 1 year experience/Fresh Grad)
Kuala LumpurMalaysia
Kuala Lumpur - Kuala Lumpur - Malaysia

DESKRIPSI PEKERJAAN

Provide excellent customer service experience through providing accurate information e.g. accurate transit time and demonstrating the “Can Do” ATTITUDE by going the extra mile for the customers Provide Value added services such as TDX and insurance in meeting customer ‘s need
REQUIREMENT

improvement initiative Adhere to the Centre Of Excellence standards Adhere to the standard Quality monitoring tool Support, and adhere to change management in making the business more successful and competitive in the market Typing skills (at least 30 wpm preferable) Telephone skills (excellent) Conflict resolution skills (excellent) Technical Skills (Telephone and Order Booking systems preferable) Communication skills - spoken and written (excellent) Negotiation and interpersonal skills (excellent)

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Less than 1 year experience/Fresh Grad

LOKASI KERJA

Alamat

Kuala Lumpur

GAMBARAN PERUSAHAAN

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https://www.dhl.com/my-en/

Logistik/Transportasi

0

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FOTO PERUSAHAAN

Lokasi Perusahaan Kuala LumpurMalaysia