Customer Service (CUSTOMER SERVICE - GENERAL)

(Staff)
Epro Telecom Services Limited
Hong Kong, Mong Kok, Canton Rd, 1163號, China Paint Building
Hong Kong - Hong Kong -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

To handle enquiries through the hotline, email, webchat and all online channels, provide service and one-stop resolution to meet customer’s needs; To handle customer complaints and dispute cases with care and professionalism To maintain and develop good relationships with customers; To follow the procedures and workflows with internal guidelines and regulatory requirements properly; To proactively learn and grasp the latest knowledge concerned to facilitate proper discharge of daily duties; To assist with ad hoc assignments.
REQUIREMENT

1-2 years’ experience, preferably in the banking industry or contact centre Fluent and strong proficiency in written English and Chinese Solid customer service experience, experience in managing high-end customers or loyalty services would be a definite advantage. Detailed-minded, proactive and able to work under pressure

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Hong Kong

GAMBARAN PERUSAHAAN

-

http://www.eprotel.com.hk/

100-250

Formal

English

Manajemen Sumber Daya Manusia

85227990202

monday - saturday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Hong Kong, Mong Kok, Canton Rd, 1163號, China Paint Building