Customer Service (CUSTOMER SERVICE - GENERAL)

(Staff)
Amazon Web Services Taiwan Ltd
Taipei
Taipei - Northern Taiwan -
Lamar Sekarang       Simpan Pekerjaan

DESKRIPSI PEKERJAAN

Excellent oral and written communication skills in Mandarin and English. Proficiency in MS Office with advanced skills in Excel. General understanding of cloud computing and enthusiasm for technology. Able to take ownership and be proactive. Able to master new skills quickly and adapt to a fast paced environment. Open to working shifts (9am-6pm, Mon-Fri or Sun-Thu or Tue-Sat)
REQUIREMENT

Providing prompt, efficient, detailed, customer-oriented service to AWS customers. Working with other customer support teams to ensure a consistent and high-quality level of support. Being a voice and advocate for our customers when something doesn’t feel right. Working with customers to understand how they use AWS services, and providing valuable feedback to business and development teams. Acting as an advocate for our customer, reporting and acting on observed areas for improvement. Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience. Assisting with customer communication during AWS critical launches and support events. Assuming responsibility for developing detailed knowledge about specific product lines and features. Making sure internal knowledge reference pages are updated.

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification D3
  • Min Experience Staff

LOKASI KERJA

Alamat

Taipei

GAMBARAN PERUSAHAAN

-

Servis

0

-

FOTO PERUSAHAAN

Lokasi Perusahaan Taipei