· Develop after sales business plan and strategy for the market thatensures attainment of company sales goals and profitability. · Provides timely accurate competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin Financial and Business Control · Determine and assign after sales quotas, products business design, targets, and/or goals. Project and forecast annual and quarterly revenue and for one or more after sales territories. · Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin. · Analyze sales data on sales results and develop plans to address performance gaps. · Collaborate with marketing executives to develop lead generation plans. · Advance one’s own professional and technical knowledge by attending workshops and other educational trainings, participating in professional societies and industry networks, and reading professional and industry publications · Develop sales & after sales strategies to acquire new customers or clients, track sales team metrics and share them with company leadership. Customer Service · Maintain a deep understanding of customer needs and monitor their preferences. · Resolve escalated customer issues and customer complaints regarding sales and service. · Monitor and respond to customer feedback throughout the buying and aftersales process. · Provide expertise when setting and adjusting pricing plans and discount rates and provide advanced negotiation expertise. · Connect company headquarters with customers and salespeople in the field. Technical & Service Area · To recommend technical solutions and promote AVK Fusion products to customers. · To Train and educate customers maintenance staff on products installation, failure analysis, and troubleshooting. · To support sales staff on technical aspects and provide technical assistance whenever required. · To support organization and achieving business unit indicator

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