DESKRIPSI PEKERJAAN
Installs, modifies, and makes minor repairs to computer hardware and software systems
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
Maintains system functionality by testing computer components
Helps design and implement networks
Consults with users to determine appropriate hardware and software needs and assists in placing orders
Maximizes computer systems capabilities by studying technical applications and making recommendations
Tests compatibility of new programs with existing ones
Gathers data to identify and evaluate technical purchasing options
Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs
Installs software and necessary applications for workflow
Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers
Maintains system capability by testing computer components
Documents hardware and software updates
Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies
Prepares reference material for users by drafting operation instructions
REQUIREMENT
Bachelor's/College Degree, Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent with at least three (3) years of function-related work experience.
Knowledge of data operations and info systems
Strong understanding of computer network infrastructure
Ability to implement, administer, and troubleshoot network infrastructure devices
Knowledge of application transport and network infrastructure protocols
Ability to create network diagrams and documentation for design and planning network communication systems
DETAIL LOWONGAN
- Umur -
- Min. Qualification S1/D4
- Min Experience Less than 1 year experience/Fresh Grad