IT Support (TECHNICAL SUPPORT)

(Staff)
Jl. Jendral Sudirman kav. 52 - 53 SCBD Cilandak Cilandak Jakarta Selatan
Jakarta Selatan - Jakarta - Indonesia

DESKRIPSI PEKERJAAN

Install and configure software and computer systems. Troubleshoot and resolve issues with software or hardware. Walk colleagues or clients through steps to help them resolve their technical problems. Maintain procedures and reports that provide technical support to the entire organization. Analyze records and logs to spot underlying trends and potential issues. Support the implementation of new solutions or applications. Establish accounts for new users and assist with password or login problems. Test, evaluate, and make decisions about new technology for the business. Participate in business-wide meetings to provide insight into technical requirements. At Moonlay Technologies, we are collaborative, fast-paced, innovative, open and progressive.
REQUIREMENT

A Bachelor's Degree in Computer Science, Information Technology, or similar 2-3 years of experience as an IT Support Specialist. Exceptional ability to provide technical support and resolve queries. In-depth knowledge of computer hardware, software, and networks. Familiar with cloud services (Azure Devops, AWS, etc) Ability to determine IT needs and train end-users. Experience in documenting processes and monitoring performance metrics. Advanced knowledge of database maintenance and system security. Ability to keep up with technical innovation and trends in IT support. Exceptional interpersonal and communication skills. Troubleshooting Amazon Web Services (AWS) Security Technical Support

DETAIL LOWONGAN
  • Umur -
  • Min. Qualification S1/D4
  • Min Experience Staff

LOKASI KERJA

Alamat

Jakarta

GAMBARAN PERUSAHAAN

-

https://www.moonlay.com/

100-250

Formal

Indonesian

Komputer/TI

6229035088

monday - friday

-

FOTO PERUSAHAAN

Lokasi Perusahaan Jl. Jendral Sudirman kav. 52 - 53 SCBD Cilandak Cilandak Jakarta Selatan