DESKRIPSI PEKERJAAN
.Accept incident tickets and service request from IT Service Management tool and perform the troubleshooting (by remote or visit stores)
Perform store project (opening/closing/relocation/renovation) requirements based on IT project requirement and execute it in a timely manner.
Responsible for stores IT infrastructure, network, hardware and software based configuration, to ensure they are working properly and ready to use
Create and submit weekly report (backup hardware, performance activity, and outstanding issues, etc.) to be analysed by IT team
Deliver new system setup and configuration changes, based on clear approval and monitor changes impact to stores, in order to minimize hassles for operation team
Plan and create schedule of weekend duty, on leave, and replacement off days to ensure minimum impact to IT support availability
REQUIREMENT
Education – Bachelor degree from IT or Engineering
Domicile: Medan
Experience – minimum 3 years in related field
Certifications / licenses – none
Special skills – O/s Windows configuration, Network TCP-IP, Remote Desktop, Ms. Office, SQL
DETAIL LOWONGAN
- Umur -
- Min. Qualification S1/D4
- Min Experience Staff
