DESKRIPSI PEKERJAAN
Input and manage the data into the company’s database and accounting system and ensure its accuracy, integrity and consistency.
Assist in organizing and managing customer records, preparing reports, and coordinating with internal teams to streamline processes.
Provide administrative support to ensure smooth operations and contribute to enhancing overall team productivity.
Collaborate with our partners to coordinate delivery schedules and installation services, ensuring a smooth and timely process for our customers.
Assist the customer service and sales team in responding to customer queries promptly and professionally through various social media channels, ensuring excellent customer service and satisfaction.
Engage in friendly inbound and outbound calls to address customer inquiries and provide necessary information and assistance. Exceptional communication skills and great phone etiquettes are a must!
Maintain effective communication with partners to facilitate efficient order processing and resolution of any issues.
Keep an eye on customer interactions to identify trends and areas for improvement in service delivery.
REQUIREMENT
Diploma in Business Administration, Communications, or a related field.
Proven experience as an administrative assistant or in a similar role.
Strong verbal and written communication skills, with proficiency in using messaging platforms (Meta messenger and its other platforms) for customer interactions. Exceptional communication skills and friendly phone etiquettes are essential.
Proficient in Microsoft Office Suite (Excel, Outlook, Word) and Google Drive.
Excellent organizational and time-management abilities to handle multiple tasks and prioritize effectively.
Detail-oriented with a focus on accuracy in database management and administrative tasks.
DETAIL LOWONGAN
- Umur -
- Min. Qualification D3
- Min Experience Staff
