IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

about 3 years ago

IT Support Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

about 3 years ago

IT Officer / Support PT. Sukses Indoraya Gemilang Jakarta Barat (Jakarta)

Create detailed and regularly update inventory lists of computer devices and other IT support devices owned by the company Conduct regular update to systems and applications Conduct regular data back-ups Check and make sure all computer used by staff are connected to the internet and performing optimally Responsible for the security of data and system from viruses, ransomware, and/or malware Troubleshoot hardware, software, and connectivity issues (i.e. office server, printer, scanner, internet) Fix troubled devices, recommend network upgrades and purchase new devices if needed Familiar with ISPs in the West Jakarta region

about 3 years ago

IT Officer / Support PT. Sukses Indoraya Gemilang Jakarta Pusat (Jakarta)

Create detailed and regularly update inventory lists of computer devices and other IT support devices owned by the company Conduct regular update to systems and applications Conduct regular data back-ups Check and make sure all computer used by staff are connected to the internet and performing optimally Responsible for the security of data and system from viruses, ransomware, and/or malware Troubleshoot hardware, software, and connectivity issues (i.e. office server, printer, scanner, internet) Fix troubled devices, recommend network upgrades and purchase new devices if needed Familiar with ISPs in the West Jakarta region

about 3 years ago

IT Support Executive Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

about 3 years ago

IT Helpdesk PT. Comtronics Systems Bandung (Jawa Barat)

Memantau, mencatat dan melaporkan status perangkat pada jaringan Berkomunikasi dengan customer terkait pertanyaan, aduan dan permintaan customer

about 3 years ago

IT Production Support PT. Senja Solusi Jakarta (Jakarta)

Participate in system architecture and design and responsible for installation and configuration of systems in cloud environment Manage automated software release processes with CI/CD pipeline Implement and maintain automated security scanning tools Evaluate, monitor and analyse threat, vulnerability, impact, and risk of security issues discovered from various tools such as SAST, SCA, and DAST Provide operations support to Agile development team Ensure consistent, timely and effective response and resolution for all technical incidents/tickets, including issues that span across infrastructures and application integrations Monitor applications’ performance to effectively detect/predict/prevent issues related to application performance Develop and update documentation to reflect any changes on existing process, configuration or setup Design and develop automation tools to ensure scalability and high availability of our services Operationalise and promote use of automation tools, analytics, and self-service systems Provide regular analysis of system and service performance and make recommendations for improvement or best practices

about 3 years ago

IT Production Support PT. Senja Solusi Bandung (Jawa Barat)

Participate in system architecture and design and responsible for installation and configuration of systems in cloud environment Manage automated software release processes with CI/CD pipeline Implement and maintain automated security scanning tools Evaluate, monitor and analyse threat, vulnerability, impact, and risk of security issues discovered from various tools such as SAST, SCA, and DAST Provide operations support to Agile development team Ensure consistent, timely and effective response and resolution for all technical incidents/tickets, including issues that span across infrastructures and application integrations Monitor applications’ performance to effectively detect/predict/prevent issues related to application performance Develop and update documentation to reflect any changes on existing process, configuration or setup Design and develop automation tools to ensure scalability and high availability of our services Operationalise and promote use of automation tools, analytics, and self-service systems Provide regular analysis of system and service performance and make recommendations for improvement or best practices

about 3 years ago

IT Support Stylus Asia Sdn Bhd. Kuala Lumpur (Kuala Lumpur)

Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and network. Troubleshoot system and network problems, with senior assistant. Diagnosing and solving hardware or software faults replace parts as required. Provide support, including procedural documentation and relevant reports. Follow diagrams and written instructions to repair a fault or set up a system support the roll-out of new applications. Set up new users' accounts and profiles and deal with password issues. Work continuously on a task until completion (or referral to third parties, if appropriate). Prioritise and manage many open cases at one time. Rapidly establish a good working relationship with customers and other professionals, such as software developers.

about 3 years ago

IT Support PT. Porto Indonesia Sejahtera Jakarta Utara (Jakarta)

• Memastikan komputer yang digunakan oleh user dapat berfungsi dengan normal • Memastikan setiap aplikasi / system yang dipakai oleh user berfungsi seperti yang seharusnya • Memastikan setiap jaringan di komputer user dapat berfungsi dengan baik • Memastikan setiap CCTV di perusahaan dapat berfungsi dengan baik • Cek dan update setiap pembaharuan sistem operasi maupun aplikasi yang dijalankan oleh user • Bertugas melakukan backup terhadap semua data agar aman dan jika sistem mengalami gangguan, dan melakukan restore data dari backup system • Bertanggung jawab terhadap mesin pendukung seperti Printer, Scanner, Fingerprint • Bertanggung jawab terhadap keamanan data dan system dari Virus / Malware / Ransomware • Melakukan Trouble Shooting masalah system , jaringan, server • Melakukan Setup Email account & account Active Directory Windows • Melakukan pencatatan dan pemeliharaan asset IT & Inventory IT

about 3 years ago