Deskripsi Pekerjaan

Oversee the SOC’s daily operations and provide support to all SOC personnel to ensure all MSSP deliverables are met within SLAs Develop and maintain SOC policies and standard operating procedures Act and head of the SOC action approval chain Take a leading role in designing, developing and implementing new MSSP offerings, as well as updating existing MSSP offerings Identify and manage potential and actual operational issues and risks and take corrective action Work as a liaison between the SOC Team, other departments, and upper management Manage service deliveries and onboarding with the delivery team Develop actionable security KPI metrics