Process and manage sales orders accurately, monitoring each stage from entry to delivery to ensure timely completion. Track and monitor the status of Sales Orders to ensure they are fulfilled according to schedule and customer requirements. Coordinate closely with the logistics and warehouse teams to organize and schedule shipments, ensuring on-time delivery to customers. Maintain organized and up-to-date records of sales orders, invoices, delivery schedules, and inventory levels. Handle customer inquiries regarding order status, product availability, and delivery timelines, providing accurate updates as needed. Prepare and generate sales reports, tracking key metrics to support the sales team and management in decision-making. Support the preparation of sales documentation, proposals, and contracts to ensure all paperwork is complete and compliant. If in a supervisory role, oversee and guide the sales admin team, providing training, support, and performance evaluations. Continuously seek ways to improve the sales administration process, enhancing efficiency and accuracy. Ensure effective communication with customers, handling complaints or issues professionally and resolving them promptly.
Bachelor’s degree in Business Administration, Marketing, or a related field is preferred. 3-5 years of experience in sales administration or a related role; supervisory experience is preferred for a Supervisor role. Proficient in Microsoft Office (Excel, Word, PowerPoint) for data entry, reporting, and document preparation. Experience with SAP or similar ERP systems is highly preferred. Strong command of English, both written and spoken, to effectively communicate with customers and internal teams. Excellent organizational skills with high attention to detail and accuracy in managing sales orders and documentation. Strong communication and interpersonal skills, with a customer-oriented approach. Ability to multitask and work in a fast-paced environment, meeting deadlines efficiently. Problem-solving skills and the ability to handle customer issues in a professional manner. If in a supervisory role, proven leadership abilities with experience in team management and coaching. Job Title: Sales Admin Staff/Supervisor Job Location: Puri, West Jakarta & Alam Sutera, South Tangerang Job Summary: The Sales Admin Staff/Supervisor is responsible for managing and overseeing all aspects of the sales administration process, from order entry to final delivery. This role includes monitoring sales orders, coordinating with logistics for timely shipments, maintaining accurate records, and providing high-quality customer service. The ideal candidate will possess strong organizational skills, proficiency in Office and SAP, and fluency in English to effectively communicate with customers and internal teams. For supervisory roles, the candidate will also oversee and support the sales admin team, driving efficiency and continuous improvement.
Perdagangan Umum
http://www.contromatic.co.id/
62215800550
100-250
monday - friday
Mix
Medical
Indonesian
Sentra Niaga Puri Indah, Blok T6 No 35-36. Puri Indah Jakarta Barat 11610