Kualifikasi Pekerjaan

· Strong foundational knowledge of Microsoft Windows server platforms (2016/2019/2022), emphasizing Windows server administration, Active Directory, IIS, RDS, and Group Policy Objects (GPO) in enterprise environments. · Familiarity with Linux systems (RHEL, CentOS) and basic network administration. · Familiarity with Cyberark PAM, privileged access management tools, and/or other cybersecurity products is an advantage · Exposure to MacOS systems and administration. · Understanding of major communication and authentication protocols, including HTTP, LDAPs, SAML, SIEM, REST API, RADIUS, SFTP, TLS/SSL, and SSH. · Technical troubleshooting skills with the ability to isolate and resolve root causes. · Eagerness to learn and adapt to new products and technologies. · Strong problem-solving skills and analytical thinking. · Effective communication skills for interacting with colleagues and providing exceptional service. · Ability to work independently and collaboratively as part of a domestic and international team. · Willingness to participate in on-call rotation to provide 24/7 customer support. · Proficient in written and spoken English.