Customer Relation
Deskripsi Pekerjaan
As a call center for handling 4W and customer voice so that it can run well. Monitoring Halo Suzuki call center (booking service, complaint, emergency, home service, information) in accordance with procedures Handling and resolving customer complaints both related to dealer products and services related to Suzuki Monitoring voice of customers and PIC handling related to product issues through social media communities (Facebook, Instagram, etc.) Handle SERA (Suzuki Roadside Assistant) requests, check SERA emergency bills and act as 4W SERA PIC
Kualifikasi Pekerjaan
Bachelor Degree in Communication / Management from reputable universities with minimum GPA 3.00 Experience in Customer Relation / Customer Service/ Call Center Operation / Front Line Fresh graduate are welcome to apply Communication Skill Fluent in English (verbal & written) Looking for character : Leadership & Negotiation Skill Work with cross function team Strong analytical & logic thinking
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Otomotif
Situs
http://www.suzuki.co.id/
Nomor Telepon
622129554800
Ukuran Perusahaan
250-500
Waktu Bekerja
monday - friday
Gaya Berpakaian
Formal
Tunjangan
Medical
Bahasa yang Digunakan
Indonesian
Lokasi Perusahaan
Jl. Raya Bekasi Km. 19, Pulogadung Jakarta 13920, Indonesia