Application Support Engineer
Deskripsi Pekerjaan
To understand system design and problem investigation, problem identification, root analysis, solution definition for 2nd level support Attend to customer support request on queries or problems on Application Support Diagnose problem in several areas including operating system, application server, network, database and security Diagnose, troubleshoot, and identify solutions to resolve issues Ensure smooth workflow processes and attainment of service level commitment Create technical guide documents Communicate with customer for application deployment and supports Communicate and work closely with the Software Product Team (3rd level) on reported problems or enhancement needed for the software
Kualifikasi Pekerjaan
Diploma or Degree in Information Technology or equivalent Minimum 3 years of experience in related field Candidates with hands on experience in the following are also strongly encourage to apply: JSP, ASP, MSSQL, Web Server, Technologies and e-Commerce Understand operating systems, Network, troubleshooting and firewall technologies Understand OSI layer Understand SFTP server - client Added advantage in having experience configuring web and application server High attention to details and accuracy Possess self-initiative and able to work independently and collaborative with people at various levels Willing to travel on overseas assignment Good written and verbal communication in English Workplace in Centra Jakarta (Nearby St. Sudirman)
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Komputer/TI
Situs
https://www.infinitium.com/
Nomor Telepon
622129223058
Ukuran Perusahaan
100-250
Waktu Bekerja
monday - friday
Gaya Berpakaian
Formal
Tunjangan
Medical
Bahasa yang Digunakan
Indonesian
Lokasi Perusahaan
Jl. Kendal No.4 Menteng, Jakarta Pusat 10310, Indonesia.