Deskripsi Pekerjaan

Professionally handle the incoming requests from customer and ensure that the customer complaints are resolved both promptly and thoroughly. Provide quality service Record all product that need to be serviced and inform customer once it done Update status daily service report Coordinate with vendors in relation with product repair Handle issues in the best interest of both company and customer Responsible for generating report as related to customer service daily activities Prepare & managing reports subject to free spare part/free product as well as guarantee and claim Maintaining spare part stock Stock & grouping spare part Willing to work six days in a week & one day off in a week.