Deskripsi Pekerjaan

Handling daily communications by emails or calls as targeted by respective sales manager. Handling daily filing SQ on system Contact with customer, develop good relationship with customers for all level Back-up for Outside, carry out sales leads research, telephone canvassing Provide information about rate and service queries through tele-sales and emails Following up customer inquiries [schedule, space allocation, container status, free time D&D] Coordinate with relevant parties to solve all customer’s issue Handling HOT BOXES request to Cargo Flow team Monitor and follow up if any outstanding issue came from ARO/HO Prepare statistics of lifting, customer and other commercial aspects for analysis and reports Consolidating report on weekly or monthly [lost or new accounts], lifting performance or any issue in the market Update vessel profile/ customer relationship management system accurately and completed information in Customer Relationship Management System Occasionally attend sales meeting / training session to develop skills Maintain customer’s relationship by visiting them as requested, phone call a day. Update all activities in NOVA , LISA, LARA etc