IT Application Support

PT. Inovasi Daya Solusi
Staff
Full Time
IDR 0 - 0
Grand Slipi Tower Lantai 8 Jl Letjen S Parman Kav 22-24 Jakarta Barat, Indonesia

Deskripsi Pekerjaan

Act as first-level technical support for log investigation during operational incidents or error reports. Escalate potential bugs or abnormal system behavior to the engineering/development team as needed. Extract and organize data from logs to support operational needs. Monitor and analyze system/application from various sources (e.g., Log, Datadog).

Kualifikasi Pekerjaan

Diploma 3 / Bachelor's Degree in Computer Science or equivalent Having a minimum of 1 year of experience in TechOps, Software Development, System Administration, and Operations Familiarity with financial transaction flows (e.g., inquiry & payment processing, balance checking, settlement). Experience working with system logs, application logs, or monitoring tools (e.g., Datadog). Ability to respond quickly and accurately during incidents or service disruptions. Clear written and verbal communication, especially in documenting investigation steps and explaining technical findings to non-technical stakeholders. Able to work independently or collaboratively in a fast-paced and operationally critical environment. Willing to be on-call or provide support outside of regular hours during high-impact incidents (if needed).

Gambaran Perusahaan

Waktu Proses Lamaran

Industry

Komputer/TI

Situs

https://ids.id/lang/id

Nomor Telepon

622129021993

Ukuran Perusahaan

20-50

Waktu Bekerja

monday - friday

Gaya Berpakaian

Formal

Tunjangan

Parking, Attractive Salary, THR, BPJS Ketenagakerjaan, BPJS Kesehatan

Bahasa yang Digunakan

Indonesian

Lokasi Perusahaan

Grand Slipi Tower Lantai 8 Jl Letjen S Parman Kav 22-24 Jakarta Barat, Indonesia