Deskripsi Pekerjaan

Work with others to prepare requirement gathering templates / checklists. Participate in workshops with business stakeholders to gather user requirements. Analyze user requirements, structure into business capabilities and functions. Analyze data, perform data mapping, identify discrepancies. Own and prepare project documentation, e.g. user requirement, user journey, functional specification, test plan and cases, user manual, etc. Produce professional documentation with high quality. Work with solution architect and developers to brainstorm high level solution, support Proof of Concept (PoC) activities. Work on document intelligence for Gen AI Chatbot, convert documents into Markdown format, create flow chart, improve accuracy of answers. Draft documentation writing standard (format, terminology, structure) for Gen AI consumption. Contribute to classification taxonomy, tagging schema. Collect and inventorize documents, analyze and review format, perform chunking. Develop Q&A templates and produce Q&A pairs. Prioritize high-frequency Q&As and set accuracy targets per question type, tune and improve accuracy continuously. Support the communication between business and development teams. Provide basic system training to business users. Work with Project Manager to manage user requirement changes. Follow company SDLC processes as guided by Project Manager. Take ownership of assigned tasks. Take initiative to research and learn new technical or business knowledge required for assigned project and aspire to master it for own achievement. Strive to become the domain subject matter expert / champion in the future. Be pro-active to work with others to deliver. Offer assistance where needed.