Monitoring the alarm system and network devices that have been activated on the NMS Identify alarms that arise and carry out escalation or management reporting to the relevant team Coordinate and provide responses to problems complained of by customers either by telephone, email or other media through Customer Care Carry out the process of deployment or implementation and integration of network systems in collaboration with related teams and partners Checking, escalating and monitoring network systems for maintenance and troubleshooting activities Prepare daily reports periodically related to incidents or events that occur in the network system
Diploma III or Bachelor's degree in Electrical/Telecommuncation Engineering Minimum 2 years experience as Technical support Understand LAN / WAN L2 / L3, TCP / IP, Network Monitoring System (NMS) and IP-based Routing / Switching Network Troubleshooting Preferably those who understand the Fiber Optic transmission system in telecommunication networks. Experienced in using routing protocol such as OSPF, ISIS, BGP, LDP, RSVP, Routing Policy Have the ability to troubleshoot/analyze Networking problems and the ability to configure Network Elements and optimize network systems Understanding DWDM technology, Switch, Router, OLT, ONT, STB and Access Point network devices, and Ms Office
Telekomunikasi
https://www.fiberstar.co.id/home
02180621200
100-250
monday - friday
Casual(T-shirt)
Medical, Miscellaneous allowance, Dental, Parking, Vision, BPJS
Indonesian
Cyber 2 Tower, 3rd floor Jl. H. R. Rasuna Said Blok X-5 No. 13 Jakarta Selatan 12950 Indonesia