Assist Head of IT in problems resolving and work closely on further IT development, planning and budgeting. Provide full range of information technology support activities for YonMing Group - Indonesia, such as desktop hardware and applications support, network administration, office network security and protection. Provide first-line support for hardware, software, and network-related issues Assist with the installation, configuration, and maintenance of computer systems and peripherals Troubleshoot and diagnose technical problems, and implement appropriate solutions Collaborate with the IT team to implement and maintain IT policies and procedures Provide training and guidance to end-users on the effective use of IT systems and applications Maintain accurate documentation and records of all support activities Participate in the continuous improvement of IT processes and services Provide support and training for ERP system and in-house application (Training will be provided) Provide support and training for Vehicle Diagnostic System (Training will be provided)
Minimum 2 years of experience in an IT support or helpdesk role Strong problem-solving and analytical skills, with the ability to diagnose and resolve technical issues Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users Working knowledge of common operating systems, software applications, and hardware components Knowledge of Wan & Networking device, CCTV security system Ability to work independently and as part of a team Certification in relevant IT support or computer hardware/software is an advantage
Otomotif
http://www.yonming.com/
60362517860
50-100
monday - friday
Formal
Medical, Miscellaneous allowance
Indonesian
YonMing Auto & Industrial Parts Sdn Bhd (177287-A) 89 & 90, Taman City, Jalan Kuching 51200 Kuala Lumpur Malaysia