Kualifikasi Pekerjaan

Minimum 2 years of experience in an IT support or help desk role, preferably in the IT or technology industry Strong technical skills, including knowledge of Windows and macOS operating systems, Microsoft Office suite, and common software applications Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues Effective communication skills, both written and verbal, to interact with clients and team members Ability to work independently and as part of a team, with a focus on providing exceptional customer service Relevant certifications or qualifications in IT support or computer science would be an advantage