Provide first and second-level technical support for hardware, software, and network issues Install, configure, and maintain computers, laptops, printers, and other IT equipment Troubleshoot operating systems (Windows/MacOS) and common office applications Monitor and maintain network connectivity (LAN, WAN, Wi-Fi) Assist in user account management (email, system access, permissions) Perform routine system maintenance, updates, and backups Document IT issues, solutions, and procedures Coordinate with vendors or external IT partners when necessary Ensure IT security best practices are followed
Proficiency in English, both written and verbal, is mandatory Minimum 2 years of experience as an IT Support or similar role Bachelor’s degree in Information Technology, Computer Science, or related field Strong knowledge of computer hardware, software, and networking fundamentals Familiar with Windows OS, basic server management, and troubleshooting Basic understanding of network devices (switches, routers, access points) Good problem-solving and communication skills Able to work independently and as part of a team Willing to work on-site and provide support when needed Experience with CCTV, network cabling, or server rack management IT certifications (such as CompTIA A+, Network+, or equivalent) are a plus
Komputer/TI
https://www.transisimedia.co.id/
085775232302
Jl. Raya Rw. Sentul No.36, Jayamukti, Kec. Cikarang Pusat, Kabupaten Bekasi, Jawa Barat 17530