Perform daily technical support on desktop, network, system, software and hardware Set up computers and install software for various applications and programs Provide helpdesk support and solutions to users Handle helpdesk documentation and reporting, liaise with relevant parties to troubleshoot and report on problems and incidents Work on staggered hours to provide proper user support Timely respond and handle urgent business requests during normal and non-office hours with company-assigned facilities including phone and laptop
Diploma or above in Computer Science or related disciplines with MCSE / CCNA qualification preferred At least 1 year’s experience in supporting MS Windows and Office applications and desktop hardware Experience in LAN, H3C and CISCO equipment support is preferred Self-motivated, hardworking with good interpersonal and task management skills Well organized and able to work independently under pressure and tight deadlines Good command of spoken and written English and Chinese
Hotel
https://www.wharfholdings.com
85221187232
Suites 903-11, 9/F Wharf T&T Centre Harbour City, 7 Canton Road Kowloon, Hong Kong SAR