Kualifikasi Pekerjaan

Education: Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field. 1–3 years of experience in IT or infrastructure-related roles; internships and academic projects are also considered. Technical Skills: Solid understanding of IT infrastructure components (servers, networks, storage, cloud). Experience with project management tools and concepts (e.g., Gantt charts, work breakdown structure). Proficiency in Microsoft Office tools, especially Excel, PowerPoint, and Word. Familiar with ITIL or project management methodologies. Experience with Visio or other diagramming tools is a plus. Soft Skills: Strong analytical and problem-solving skills. Effective verbal and written communication. High attention to detail and ability to document clearly. Ability to work independently and as part of a collaborative team. Preferred Certifications (optional but advantageous): CompTIA IT Fundamentals+ ITIL Foundation Google IT Support Certificate or similar