IT Service Operation
Deskripsi Pekerjaan
Implementing and controlling a service management system based on Configuration. Management System (CMS) that meets business service management standards. Analyzing every incoming ticket to create reports related to manpower, knowledge, and SLA. Coordinating with the IT SAS unit, conducting knowledge transfer, soft training, and discussions regarding IT issues. Designing and developing reporting requirements.
Kualifikasi Pekerjaan
Bachelor’s (S1) degree in Information Technology / Computerized Accounting / Accounting At least 2 years experience in similar field Have a strong understanding of Programming Languages and SQL Databases Have good data analysis skills Advanced in Excel Good communication skills
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Produk Konsumen
Situs
https://www.indofood.com/
Nomor Telepon
622157958822
Ukuran Perusahaan
100-250
Waktu Bekerja
monday - friday
Gaya Berpakaian
Formal
Tunjangan
will be discused later
Bahasa yang Digunakan
Indonesian
Lokasi Perusahaan
Indofood Tower Lt. 7, JL Jenderal Sudirman Kav. 76-78, Setia Budi, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210