Deskripsi Pekerjaan

Analyze business processes and user requirements, and translate them into clear system specifications for new application development and enhancement of existing systems. Design system functional flows, data flows, and application integrations while ensuring alignment with the company’s established system architecture. Coordinate closely with developers, QA teams, users, and external vendors throughout system development, testing, implementation, and change processes. Review and validate solution designs to ensure compliance with IT Governance, information security standards, and internal company procedures. Monitor application performance, stability, and usability; conduct regular evaluations and propose recommendations for continuous system improvement. Act as a technical advisor to operational teams and users by providing guidance on effective system usage and functionality. Support internal and external audit activities by preparing system documentation, data, and technical explanations related to application management. Perform impact analysis prior to system changes to ensure minimal disruption to business processes and application integrations. Develop and maintain system analysis standards, documentation templates, and guidelines to improve consistency and quality. Conduct technology and solution assessments to ensure alignment with the company’s digital transformation roadmap. Oversee application change management activities, ensuring all changes follow proper approval, testing, and verification procedures. Build and maintain a system knowledge base or technical references to support operations and accelerate incident resolution.