Deskripsi Pekerjaan

Sales & Revenue Generation • Achieve and try to exceed monthly sales targets and defined KPIs. • Proactively engage customers and convert showroom inquiries into confirmed sales. • Increase conversion rates through consultative and solution-based selling. • Drive higher Net Invoice Value (NIV) and Average Transaction Value (ATV) through upselling, cross-selling, and full-solution selling. • Prepare and follow up on quotations to maximize closure rates. • Promote premium collections, add-ons, warranties, and accessories. • Responsible for collection of payments and regular follow-up on outstanding receivables. Customer Experience & Service Excellence • Deliver personalized, high-end customer service aligned with luxury retail standards. • Understand customer requirements and recommend suitable furniture solutions. • Coordinate with delivery and warehouse teams to ensure timely order fulfillment. Sales Administration & SAP Management • Regularly record and manage SAP transactions including quotations, sales orders, invoicing, and receipts. • Ensure accurate documentation and compliance with company sales procedures. • Create and submit Daily Sales Reports to management. • Reconcile full day transactions, including cash, card, and credit sales. • Maintain proper records of customer accounts and payment status. Cash & Showroom Log Management • Maintain showroom logbooks including: o Cashier Shift Change Register o Safe Content Register o Banking and Cash Deposit Records • Ensure accurate cash handling and banking procedures in line with company policy. Inventory & Stock Management • Perform physical and electronic inventory checks regularly as per company guidelines. • Ensure accurate stock keeping and report discrepancies immediately. Compliance & Operational Excellence • Adhere strictly to company HSE (Health, Safety & Environment) and Quality standards. • Ensure showroom presentation meets premium brand standards at all times. • Support visual merchandising updates and maintain product display quality.