Deskripsi Pekerjaan

Contacting customers who have defaulted on payments and negotiating payment plans to ensure timely collection of payments Managing the accounts of delinquent customers and recording all communications and actions taken in the company's systems Providing regular updates on customer accounts to the Desk Collection Leader and Operation Director Collaborating with the Customer Service team to resolve customer issues and concerns related to billing and payments Developing and implementing effective strategies for reducing the company's bad debt and minimizing losses Staying up-to-date on industry trends and regulations related to debt collection and compliance