Deskripsi Pekerjaan

Provide first-level technical support (in person, phone, email, or ticketing system) Troubleshoot hardware, software, and network issue. Install, configure, and maintain computers, printers, and other IT equipment Manage user accounts, access rights, and passwords Perform system updates, backups, and basic security checks Document issues, solutions, and IT procedures Escalate complex issues to senior IT staff or vendors when needed Ensure compliance with IT policies and best practices