L1 Service Desk Analyst
Deskripsi Pekerjaan
Provide technical support to users via call, email, live chat, or onsite. Troubleshoot and resolve IT issues or escalate when necessary. Document incidents and solutions according to company procedures. Deliver good customer service to internal and external users. Work closely with the team to ensure smooth IT support operations. Continuously learn and stay updated with IT technologies.
Kualifikasi Pekerjaan
Experience in Service Desk or IT Desktop Support is an advantage. Able to work 24x7 rotational shifts Able to communicate well in English (speak, read, and type). Basic IT knowledge and troubleshooting skills. Good communication and customer service skills.
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Manajemen Sumber Daya Manusia
Situs
https://www.peopleprofilers.com/
Nomor Telepon
6568357889
Ukuran Perusahaan
20-50
Waktu Bekerja
monday - friday
Gaya Berpakaian
Formal
Tunjangan
Bahasa yang Digunakan
English
Lokasi Perusahaan
11 Collyer Quay, The Arcade, #13-01, Singapore 049317