Kualifikasi Pekerjaan

Education / Professional Qualification At least a degree in Computer Science or equivalent ITSM certification is an added advantage General (Behavioral, Supervisory Skill, etc) Willing to be hands on to resolve critical tickets as per when required Willing to get familiar and develop strong understanding on all stores systems Good stakeholders and internal communication skills Good time management, scheduling, analytics and problem-solving skills Must be proactive in driving desired outcome Ability to work with minimal supervision and as part of a team Good written and verbal communication skills Possess proactiveness in follow up on incident tickets to ensure SLA