Deskripsi Pekerjaan

Client and Business Development Support the team in building long-term client relationships, leveraging different clienteling tools. Enhance the "client state of mind" amongst the team. Ensure extensive product knowledge within the team. Support store management in achieving business objectives, projects, and initiatives such as reporting, sales analysis, and product training. Selling & Floor Management Effectively oversee the shop floor to ensure maximum floor coverage during peak trading periods. Act as a role model demonstrating sales leadership to the team. Operations Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers, and securing the facility. Accurately process all POS transactions and inventory functions such as transfers, receiving, repairs, and damages to maintain the integrity of the inventory. Ensure adherence to loss prevention policies and operational procedures. Leadership presence Exemplary performer across all functions. Effectively resolve customer complaints, exchanges, and inquiries. Liaise between staff and management regarding potential performance concerns. Propose and implement action plans to deliver efficient processes and organization of the store. Educate the team on sales plans, personal sales goals, and KPIs. Others Act as an ambassador of the brand, culture, quality, and know-how. Ensure store presentation standards are achieved and maintained.