
Providing technical support to teams within the organization when required Resolve customers’ enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure. Maintaining and updating technical documents and procedures Identifying and resolving system issues Perform daily system monitoring, verifying integrity and availability of Cartrack’s application Perform daily post installation/ QA validation Review systems and application logs for remote diagnostic of field devices Provide training and assistance to users of Cartrack application systems Provide on-site field support and installation Verify completion of scheduled jobs Internal IT support
Diploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry. Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions
Otomotif
https://www.cartrack.com.my/en/
6073369199
English
Unit BO1-D-6-1, Level 6 Menara 2 Boutique Office 1 (Pillar 11, No.3, Jalan Bangsar, Kampung Haji Abdullah Hukum, 59200 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia