Kualifikasi Pekerjaan

Bachelor’s degree in Information Technology, Computer Science, or a related field. 3–5 years of experience in IT Support, System Monitoring, or NOC environment. Strong understanding of IT infrastructure, including servers, networks, and databases. Hands-on experience with monitoring tools, preferably BMC TrueSight. Excellent analytical thinking and problem-solving capabilities. Solid experience in IT operations and monitoring environments. Good understanding of ITIL framework (Incident, Problem, and Change Management). Exposure to scripting, automation, or log analysis is an advantage. Proven ability to deliver operational excellence and continuous service improvement. Strong communication skills with the ability to articulate technical issues clearly in English. Demonstrated ability to work in a fast-paced and shift-based environment. Willing to be dedicated onsite in our client office near Thamrin, Central Jakarta (Contract 1 year, possible extension).