Deskripsi Pekerjaan

Responsible and accountable for the day-to-day operations of marketplace activities, including customer chat handling, order listing, and issue resolution. Prepare and update daily order lists, then coordinate with the warehouse team to ensure smooth and timely fulfillment. Monitor order timelines to prevent automatic cancellations and ensure customers receive their purchases on time. Work closely with internal teams (warehouse, shipping, customer service, etc.) to solve any order-related issues. Keep customers informed about ongoing promotions and campaigns across marketplace platforms. Maximize available offers to help drive sales and improve customer satisfaction.