
1. Machine Setup & Testing - Loading, Installation and configuration of machine components. - Conduct setup, calibration, and functional testing to ensure systems are fully operational. - Verify all modules and integrations before deployment. 2. Module Testing & Validation - Perform testing and validation for new module releases or firmware updates. - Record and report testing results, identify issues, and provide feedback to relevant teams. 3. Troubleshooting & Maintenance - Serve as the first line of technical support for hardware or software issues. - Diagnose, repair, or escalate issues to vendors or relevant teams as needed. - Maintain proper documentation of maintenance activities, issues, and resolutions. 4. Operational & Software Support - Support day-to-day operations of machines, including monitoring and incident handling. - Report bugs or performance issues to the product or development teams. - Assist in preparing operational guidelines and troubleshooting documentations.
- Diploma/Bachelor’s degree in Electrical Engineering, IT, or a related field. - Experience in technical support, operations, or field servicing is advantageous (open to all experience levels). - Basic knowledge of electronics, or networking preferred. - Strong problem-solving and diagnostic abilities. - Good communication and teamwork skills. - Detail-oriented, with a hands-on approach to tasks. - Must be willing to stand by and provide support during deployments, events, or system incidents that may occur after working hours or on non-working days. - Able to work on-site and travel when required for setup or maintenance tasks. - Flexible and reliable in responding to urgent operational needs.
Ritel
https://publicgold.com.my/
60137138055
monday - friday
Dental, Education support, Miscellaneous allowance, Medical, Sports (e.g. Gym), Parking, Vision, Casual (e.g. T-shirts), Staff discount; MISC Allowances;Service Award;Group Insurance; Higher EPF rate, Mon-Fri 9am-6pm (5 days work)
249, Jln Tun Razak, Imbi, 50400 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia