Senior IT Support Engineer
Deskripsi Pekerjaan
Provide advanced IT support across macOS, Windows, and Linux environments Support and maintain complex IT infrastructures in a corporate or enterprise setting Troubleshoot hardware, software, and system issues across multiple operating systems Act as an escalation point for complex technical issues Support users with a high level of professionalism and clear communication Work with ServiceNow for ticketing, incident, and request management Perform basic network troubleshooting (LAN/WAN, DNS, DHCP, VPN concepts) Collaborate with internal IT teams to improve system stability and user experience
Kualifikasi Pekerjaan
Minimum 5 years of experience in IT Support within complex IT environments Strong hands on knowledge of: macOS Windows Linux Experience supporting enterprise end user environments Solid communication skills, able to engage with both technical and non-technical users Basic networking knowledge (troubleshooting and diagnostics) Experience working with ServiceNow or similar ITSM tools
Gambaran Perusahaan
Waktu Proses Lamaran
Industry
Manajemen Sumber Daya Manusia
Situs
https://www.roberthalf.com.sg/?utm_source=google&utm_medium=organic&utm_campaign=google-places&utm_content=RH%20SG
Nomor Telepon
6531635444
Ukuran Perusahaan
100-250
Waktu Bekerja
monday - saturday
Gaya Berpakaian
Formal
Tunjangan
Bahasa yang Digunakan
English
Lokasi Perusahaan
6 Battery Road #09-01 Floor Singapore 049909