Network Support Engineer

Jasnikom Gemanusa
Staff
Full Time
IDR 0 - 0
No., Jl. Pintu Air 2 No.2, RT.10/RW.8, Ps. Baru, Kecamatan Sawah Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10710

Deskripsi Pekerjaan

Monitor and maintain services, devices, support systems, and third-party interconnections to ensure optimal performance within the assigned work area. Perform Level 1 troubleshooting and repairs when issues occur on devices. Escalate service disruptions (Jasnikom services) to the Head of Regional West Operations and inform the relevant Customer PIC. Prepare periodic reports on work progress, service performance, and device status. Coordinate with Customer PICs and team members to ensure smooth operational activities within the work area.

Kualifikasi Pekerjaan

Bachelor’s Degree (S1) in Telecommunications Engineering, Informatics Engineering, or a related field, with a minimum of 2 years of experience in Telecommunications, Computer, or Networking. Strong interpersonal and communication skills. Fluent in English, both written and spoken. Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio). Strong analytical and problem-solving skills with the ability to provide recommendations. Able to work independently and collaboratively in a team. Capable of working under pressure with tight deadlines. High integrity, proactive attitude, and strong initiative. Customer-oriented mindset with good service skills. Willing to be assigned to customer locations, including offshore and remote areas, and physically-fit (able to pass a medical check-up), not using eyeglasses, not afraid working on-heights, and not prone to seasickness.

Gambaran Perusahaan

Waktu Proses Lamaran

Industry

Akuntan/Auditor

Situs

http://www.jasnikom.com/

Nomor Telepon

0213862486

Ukuran Perusahaan

Waktu Bekerja

Gaya Berpakaian

Tunjangan

Bahasa yang Digunakan

Lokasi Perusahaan

No., Jl. Pintu Air 2 No.2, RT.10/RW.8, Ps. Baru, Kecamatan Sawah Besar, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10710